Terms of Sale
These Terms of Use govern your access to and use of the website operated by ALDIGITAL under the brand Menrova. By using our website or purchasing our products, you agree to these terms in full.
1. Company Information
Menrova is a trademark of ALDIGITAL, a company registered in France.
Contact email: contact@menrova.com
2. Eligibility
You must be at least 18 years old to use this website and make a purchase. By placing an order, you confirm that you meet this age requirement.
3. Products and Orders
We sell reusable incontinence underwear for men. All product descriptions are as accurate as possible, but we do not guarantee error-free content.
Placing an order implies acceptance of:
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Product price and shipping costs
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Payment terms and refund policy
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Delivery timelines
We reserve the right to cancel or refuse any order at our discretion.
4. Prices and Payment
All prices are listed in CAD (Canadian Dollars) and include applicable taxes unless stated otherwise.
We accept credit card payments via secure third-party processors.
5. Shipping and Delivery
Orders are shipped to Canada only.
Estimated delivery: 6 to 12 business days from the shipping date.
Customers will receive a tracking number by email.
We are not responsible for delays caused by customs, carriers, or force majeure events.
6. Returns and Refunds
6.1 Eligibility
We accept returns within 14 days of delivery.
6.2 Process
To request a return:
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Contact us at contact@menrova.com within 14 days of receiving your order.
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Follow the return instructions provided by our team.
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Ship the product back securely.
Return shipping is at the customer’s expense unless the product is defective or an error occurred.
Refunds are issued once the return is received and inspected.
7. Intellectual Property
All content on this website (logos, texts, images, design) is the exclusive property of Menrova or its licensors.
No reproduction, distribution, or commercial use is allowed without written consent.
8. Medical Disclaimer
Menrova products are not medical devices. They are not intended to diagnose, treat, or cure any medical condition. Consult a healthcare professional before use if needed.
9. Account Termination
We reserve the right to suspend or terminate access to any account that violates these Terms, without prior notice.
10. Modifications to the Terms
We may update these Terms at any time. Updates will be posted on this page with the “last updated” date. Continued use of the site after changes implies your acceptance.
11. Governing Law
These Terms are governed by the laws of France, without regard to conflict of laws.
Any legal dispute shall be brought before the competent court of the jurisdiction where ALDIGITAL is registered.